The Haunting of a Low Job Fit Employee
Recently, I saw first hand another example of a low job fit employee team member in a role they were not "wired" to do nor enjoy. This team member is a ten-year veteran. His job is to engage the company's most sensitive, complicated Customers. Many of these Customers are very demanding. His behavioral style is opposite of that of most of their demanding Customers. He is very passive, while most of his customers are direct. Unfortunately, he is not happy at work due to his behavioral misfit with customers, and it is impacting the rest of his life and customer satisfaction.
Read More: HR Insights: Vol 1, Issue 5
Why Time to Hire is the Worst Recruiting Metric of Them All
I've complained in the past about certain old school HR metrics that are still hanging around in our organizations even though they don't really matter (at best) or actually damage an organization (at worst). But many of us still diligently report on them regularly even though deep down we know they don't mean jack. Now I'll be the first to admit that until recently I thought that tracking and reporting on time to hire was important. I mean, finding the right people as quickly as possible is important, right?
Read More: HR Insights: Vol 1, Issue 4
Six Steps to Better Employee Selection
There are few areas of your business model that are as impactful as who you hire-especially when hiring key positions such as management and sales. Over the last dozen years of partnering with large and small business, I have found that most organizations have a significant need to enhance their employee selection process. I encourage those I serve to view their employee selection process as a continuous work in progress - always room for improvement. Following are 6 steps to better employee selection.
Read More: HR Insights: Vol 1, Issue 3
Top Five Challenges of Hiring Employees in a Small Business
For over 15 years I have advised small businesses and startups. One of the greatest challenges small businesses have - especially in their early stages - is hiring top talent to propel the business forward. Nothing is as important for shaping the future of a small business than who is hired - especially in management and sales. I know from direct experience. In 1999, I became the VP of Sales for a small online training company.
Read More: HR Insights: Vol 1, Issue 2
4 Small Yet Impactful Improvements Your Workplace Needs in 2013
As we make our way into the new year, companies everywhere are looking for new ways to better their workplaces. (Or if they aren't, they should be!) But for many companies, big improvements might not hold precedence on a busy 2013 agenda. Never fear, big changes aren't always necessary when it comes to turning your workplace into a more employee-friendly environment.
Read More: HR Insights: Vol 1, Issue 1